Maersk Sales / Marketing / Retail Jobs in Cape Town
This opportunity at Maersk in Cape Town is ideal for candidates looking for job, competitive salaries, and career growth opportunities.
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Full Job Description - Read Carefully
This role has overall sales responsibility for customer relationships and the performance of an assigned customer portfolio in a large cluster/large geographical area.
- To maintain and grow customers that are aligned to Maersk's vision and growth strategy.
- To deliver volume and revenue targets in ocean and logistics for allocated customers.
- To ensure customer satisfaction achieved in allocated customers.
- To manage sales pipeline, segmentation, and accurate forecasting.
- To monitor performance against KPI and take corrective action where necessary.
- To develop specialist knowledge around Reefer products and technologies allowing him/her to propose superior services to Reefer customers.
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Key Responsibilities
- Manage the selling process to external customers, including pricing contract negotiations.
- Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies.
- Seek to continuously improve customer satisfaction.
- Ensure adequate update of Maersk IT Systems for which s/he has responsibility including pipeline, freetime, rates, rebates, etc.
- Own the overall customer relationship for existing customers, as well as potential new customers.
- Effectively handover to Customer Service, Operations, Finance, etc. for terms and conditions agreed with customers in their contracts.
- Actively engage Customer Service and operations into the customer relationship to ensure customers know relevant contact points in case of service failures.
- Provide service support and claims resolution for extraordinary issues
- Supervise timeous and correct payment of rebates agreed.
Skills required
- Prospects for new logistics accounts or opportunities.
- Grows and up-sells logistics services to existing accounts, focusing on growth and profitability.
- Successfully manages negotiation process.
- Builds strong and lasting relationships internally and externally.
- Understands customer drivers, needs and requirements.
- Is a team player who understands the trade-offs required at times in the reefer segment.
- Strong results focus.
- Strong reefer market and product knowledge are advantageous.
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