Store Leader, Old Khaki - Cape Union Mart Northridge mall

Responsibilities:

• Deliver exceptional customer service by implementing a customer experience strategy
• Managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock-related risks
• Lead Talent selection, training, coaching, retention and recognition initiatives for all team members.
• Implement change and diversity within the store.
• Create and implement succession plans and define development action.
• Innovative visual merchandising to optimize sales
• Maintaining health & safety practices
• Implement all company policies and procedures.
• Deliver exceptional customer service by implementing a customer experience strategy
• Optimize the team by creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural requirements:

• Honesty in dealing with cash and finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability

Minimum requirements:

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Driver’s license & own transport (Advantageous)
• Clear criminal record
• Ability to communicate effectively at all levels