Retail Operations Manager - SPAR Group

Build it, a division of The SPAR Group Ltd is recruiting for a Retail Operations Manager, at the Distribution Centre, in Nelspruit.

Job description

The Retail Operations Manager (ROM) is accountable to achieve the budgeted retail sales targets, maximizing store profitability, implementing store growth actions, inspiring Retailer-participation in activities of the Lowveld Guild, implementing Build it operational best practices and ensuring that Build it stores are operated expertly within the Build it model and specification.

Key Performance Areas

• Establishing and maintaining a sound business relationship with Build it Retailers.
• Consulting and providing leadership to support the Retailers.

• Ensure that standards are kept according to Build it regulations and that the stores’ image is up to standard.
• Assist Retailers to improve retail growth, profitability, and cash flow.
• Drive Drop shipment and Build it Warehouse sales.
• Liaising with stakeholders and assisting with store openings and re-launches.
• Compiling business plans, cash flow forecasts and feasibilities.
• Analysing and accurately interpreting of store performance statistics to consult retailers on improving poor performing areas and opportunities in their stores.
• Perform store audits through structured store visits and assist in customer care projects.

Minimum requirements

• Tertiary Qualification preferably in Business or Financial Management.
• Minimum 5 years Retail / Home improvement experience in a management position.
• Ability to inspire and connect with entrepreneurs.
• Ability to advise Retailers on business profitability and growth.

• Microsoft Office Skills - Advanced Excel skills & Intermediate PowerPoint skills.
• Sound interpersonal, communication and negotiating skills.
• Financial acumen, leadership skills and attention to detail.
• Strong drive, initiative, sense of urgency and use of innovation to resolve business challenges in a pressurized/demanding work environment.
• Sound knowledge of hardware, building products and small business operations.
• Ensure that Retailers comply with Occupational Health and Safety and Labour Laws.
• Valid driver’s license, SA passport, and willingness to travel extensively and overnight from time to time.