Customer Services Coordinator - TotalEnergies

The job activities are:

• Monitor Tank levels at Customer Sites
• Raising of Sales orders for approval and billing
• Effective planning of deliveries with Transport Coordinators and follow-up both electronically and telephonically
• Apply for credit insurance for credit clients through a credit guarantee
• Processing of feasibility study for small installations
• Processing of purchase orders to various suppliers
• Managing the ongoing correctness of the customer database
• Communicates the results of outcome of all of the above to various parties concerned
• Effective follow-up for outstanding documents to ensure the 48-hour service level agreement is met
• Effective filing and documentation archiving
• Maintaining and updating installations
• Adhoc projects or activities allocated by Customer Services Manager or National Sales & Marketing Manager
• Frequent contact with external suppliers, credit insurance companies and customers.

Candidate profile

• Tertiary qualification (BCom or similar degree) and /or related work experience
• Strong Communication Skills
• Knowledge of SAP, MS Office, Accounting
• Good knowledge of Excel
• A high level of computer and accountancy proficiency etc.
• Strong knowledge and understanding of accounts and reconciliations functions