Junior Manager Retail Store - KAL Group

Job Specification

Reporting to the Senior Manager Retail Store, the incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.

Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
• Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

Optimisation

• Assist the manager in maximizing profitability to meet sales goals and targets
• Maintain proper stock control, i.e stock counts and reconciliations
• Promote high levels of customers satisfaction by addressing customer complaints
• Compliance with internal company policies, procedures, processes, and external regulations

Leveraging Culture & Diversity

• Ability to supervise a high impact team and collaborate with different stakeholders
• Building trusting relations and inspire relations amongst the internal and external stakeholders

Digital Transformation

• Assist with the automation/optimization of digital processes and inventory control platforms
• Assist with the development of consumer-facing content across a variety of segments to publicise the company's products & brands

Minimum Requirements

• NQF 5 Diploma
• 3 years related experience in retail sales with a proven track record in a supervisory capacity
• Ability to effectively communicate and/or negotiate with high level of proficiency
• Excellent MS Office skills and knowledge POS systems

Key leadership attributes

The incumbent would need to have the ability to progress and add continuous incremental value – having impact!

• Dealing with complexity
• Sound pragmatic judgement
• Self - awareness
• Achievement orientation