Artisan Aid - Tsebo Facilities Solution

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Artisan Aid - Tsebo Facilities Solution

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Tsebo Facilities Solution is looking for a 2 Artisan Aid who will be Responsible for performing multiple first-line repairs and maintenance tasks throughout the day, which could include, but is not limited to: carpentry work; electrical; plumbing; painting; HVAC; flooring; and general facility repairs.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more.

Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our client’s needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

General, Equipment, Infrastructure and System Maintenance

  • Check in with services office for scheduled jobs after the completion of each job and at the end of each work day.
  • Responsible for time management of jobs scheduled each day.
  • Prepare necessary tools and PPE for the day ahead.
  • Respond to requests relating to various equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
  • Conduct investigations and diagnose system or equipment faults.
  • Troubleshoot and complete routine and light repairs in line with identified faults.
  • Inspect and audit supplies, machinery and systems and address any risk areas
  • Assist tradespeople with electrical, plumbing or HVAC repairs
  • Complete minor electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses
  • Perform general carpentry construction and installation repairs: woodwork, sanding, painting, build cabinets, etc.
  • Perform general plumbing activities: Toilets, faucets, fix leaks, etc.
  • Conduct facility and infrastructure repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, pressure washing, roofing and windows
  • Conduct check-ups on systems and perform any preventative maintenance, escalating the need for any major repairs
  • Adjust system settings and conduct performance tests using specialized tools.
  • Keep management up to date and feedback on status and challenges with regards repairs and installations.
  • Store and secure parts and tools needed in line with regulations and SOP



Maintenance Compliance

  • Inspect and test different systems to ensure compliance with safety regulations
  • Store maintenance assets; technical stock and parts in line with regulations
  • Maintain Personal Protective Equipment in line with specifications and regulations
  • Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems; as well as regulations around HVAC requirements
  • Keep up to date with policies and procedures for installing, maintaining and repairing HVAC equipment or machinery; as well as revised testing or installation procedures, and align practices

Service Delivery Management

  • Establish and maintain a good working relationship with the management and staff.
  • Ensure compliance with regulatory requirements.
  • Do standby duties as and when required

Customer Focus:

  • Work with teams to develop and maintain a customer-focused attitude toward activities
  • Interact with clients to provide and process information in response to enquiries, concerns and requests about services

Work with processes and procedures in such a way that operational efficiencies and performance are enhanced

Skills and Competencies

  • Knowledge required involves the practical application of work procedures and processes
  • Planning is generally on a short-term basis (within 3 months) and within regular activity cycles.
  • Communicates, co-ordinates and interacts with others in the value chain to ensure maintenance repairs, installations and upgrades are resolved
  • Manages one's time and resources to ensure that objectives are achieved effectively and on time.
  • Knowledge of technical equipment and materials
  • Have a good knowledge of machine tools, and general maintenance.
  • Excellent skills with common hand and power tools
  • Hospitality and customer-centric focus
  • The knowledge required involves the practical application of work procedures and processes
  • Working experience in health & safety management and legislation
  • Building Positive Working Relationships
  • Customer Centricity & Stakeholder Focus
  • Drive for Results


  • Grade 12 or equivalent National Technical Certificate
  • Minimum of 1-year experience in a general maintenance repair



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