Receptionist and Admissions Clerk - Cure Day Hospitals

eg. Accountant or Accounting or Kempinski



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Cure Day Hospitals is a dynamic and energetic company that is expanding rapidly with Twelve (12) operational hospitals. We are looking for a dynamic and energetic RECEPTIONIST AND ADMISSIONS CLERK to join our team at MIDSTREAM, PRETORIA.

KEY OUTPUTS

  • Maintains client service principles to ensure client expectations are met.
  • Management of hospital telephone switchboard.
  • Liaison with client queries in an effective manner.
  • Opening the hospital at 5h30-5h45 each morning and receiving clients, patients, and visitors.
  • Contacting patients to offer information regarding e.g., time of admission and documentation needed.
  • Responsible for capturing pre-admissions.
  • Ensures correct admission and discharge of patients.
  • Management of payments made at Reception.
  • Assisting patients in obtaining medical authorisation or quotations, if required.
  • Billing and finalizing patient files.
  • Communicate with the unit manager of the theatre, Registered Nurse in the Ward, and relevant doctors’ rooms regarding cancellations or add-on patients.
  • Filing of patient files when needed and arranging uplifting of files to Head Office.
  • Maintenance and care of the photocopy and label printers and computers installed in Reception.
  • Monthly banking.
  • Other additional administrative tasks as requested by the manager.


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REQUIREMENTS

  • A Grade 12 and relevant qualification.
  • 1-3 years relevant experience in the healthcare environment.
  • Basic knowledge of Microsoft Office suite including Excel and Word.
  • Knowledge of ICD-10 Codes.
  • Willingness to work shifts by the requirements of the facility.
  • Customer-centred mindset that acknowledges the value of the customer.
  • Solid knowledge and application of patient administration systems, policies, and procedures.
  • The ability to work under pressure.
  • Good interpersonal skills, the ability to deal with people and be in the frontline.
  • Ability to plan and organise to ensure that work is completed in an efficient manner.
  • The ability to identify and demonstrate company values.
  • Own Transport.

REWARDS

Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical aid, provident funds, leave and a thirteenth (13) cheque.

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