Job Description: Responsibilities & Requirements
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JOB PURPOSE:
Provide secretarial and administration support to the Divisional Executive Manager: Compliance and Prevention.
KEY PERFORMANCE AREAS:
- Manage the Executive Manager: Compliance and Prevention (EM) diary and schedule appointments and any other requests made from time to time.
- Receive visitors for the EM and make all arrangements for their participation in the meeting.
- Facilitate visitor’s security clearance, parking, document preparation etc.
- Make arrangements for meetings, e.g. venue bookings, refreshments and prepare documents.
- Prepare timeous internal and external meeting packs for the EM.
- Answer and screen telephone calls and handle telephonic requests and queries.
- Maintain a database of all contacts details with whom the EM has a relationship with.
- Liaise and maintain an effective communication with internal and external stakeholders (e.g. National Treasury, Supervisory Bodies, Law enforcement agencies, and various government and international institutions).
- Maintain EM records in line with FIC records management policy.
- Ensure that all documents (letters, submissions, working papers etc.) relating to the Executive Manager are registered on the electronic document tracking system.
- Follow-up on issues arising in documents, minutes including acknowledgement of receipt, and signature of documents by the EM.
- Draft correspondences, reports, and documents for review by the EM.
- Draft EM performance assessment formats, EM monthly attendances for operational reports, EM report to FIC Exco, and skills development documents for review by EM.
- Handle all documents with appropriate security, confidentiality, and utmost discretion.
- Prepare and submit timeously all claims in relation to travel, telephone and cell phone use, any other expenses derived from FIC work undertaken by the EM.
- Identify stationery requirements and procure in line with the SCM and Finance policies.
- Take minutes in EM meetings on request.
- Keep various EM registers and databases up to date.
- Maintain an update Curriculum Vitae of the EM and other material for use in conferences, interviews, etc.
- Ensure that the Office of the EM is at all times kept cleaned and in good condition.
- Facilitate for regular receipt of newspapers, journals and magazines and any other literature or items, which might be required from time to time.
- Ensure strict security levels are maintained at all times in the Office of the EM, including maintaining a strict clean-desk policy in which all documents are appropriately registered and stored in a secure facility, shredding all unwanted documents.
- Maintain a filing system for the EM office.
- Coordinate all travel arrangements (both national and international) including programs and meeting agendas, accommodation, subsistence, foreign exchange etc, timeous booking of FIC vehicles, and arranging EM parking at external venues.
- Perform any other duty as required.
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SKILLS AND EXPERIENCE:
- Minimum 5 years of experience as a Personal Assistant.
- Relevant Diploma or equivalent.
- Well organised, able to work with minimal supervision balanced by an understanding of the need to keep line manager informed of progress, workload and priorities.
- Intermediate to advance computer literacy in Microsoft Office Skills and understanding of the use of the technology and processes related to the position.
- Demonstrated exercise sound judgement/common sense.
- Demonstrated attention to detail and strong administrative skills.
- Proactive and professional with the ability to multi-task.
- Demonstrated ability to work within a team.