Pick n Pay Sales / Marketing / Retail Jobs in Western Cape
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Full Job Description - Read Carefully
Key responsibilities
Customer Journey:
- Customer-centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services.
- Ensure that VM standards are adhered to and that all plans and promotions.
People Management:
- (Assist Store Manager with functions)
- Manage all people-related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
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Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
Minimum requirements
- Grade: 12 (NQF Level 4) or equivalent.
- 2 years experience as an assistant manager/Related
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Competencies:
- An absolute passion for the product
- Good interpersonal & communication skills
- Conscientious, attentive to detail, accurate
- Good staff management and development skills
- Sense of urgency, enthusiasm and high energy level
- Assertiveness
- Customer-centric approach
- Ability to work under pressure
- Motivation, self-confidence and the use of initiative
- Team player who is results-driven.
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