Shoprite Group Sales / Marketing / Retail Jobs in KwaZulu-Natal
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Purpose of the Job
To ensure the efficient and accurate receiving and packing of merchandise in line with the Company's SOPs and requirements. To provide service excellence through efficient monitoring of merchandise levels, driving availability of merchandise on the shop floor and offering assistance to customers, leading to a positive customer experience.
Job Objectives
- To accurately receive merchandise by comparing the merchandise received with the invoice
- To accurately and timeously capture invoices of merchandise received on the system
- Ensure that merchandise delivered is the merchandised invoiced and captured in terms of quantities, variant and condition
- Process all returns to suppliers in compliance with company SOPs
- Maintain and ensure that the store room is in an acceptable and orderly condition
- Assist in managing and controlling high-risk stock
- Pick up discrepancies and report it to the manager
- Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
- Very labour intensive- Lifting of heavy boxes and offloading of pallets
- Assist with other duties and departments in accordance with operational requirements
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Qualifications
Essential
- Grade 12 qualification
Experience
Essential:
- At least 1+ years of relevant working experience in a similar industry
Desirable
- Experience in a customer-facing role within a retail/FMCG store operations environment
Knowledge and Skills
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- High attention to detail
- Effective planning and organising skills
- Problem-solving skills
- Computer skills (MS Word and MS Excel, G Suite)
- Knowledge of how the SAP system works(advantageous)
- Fluent in English as well as at least one other official language
- Sound numeracy skills
- Effectively communicate with suppliers, management, reps and staff
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