G4S Engineering / Technical Jobs in North West
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G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Service Technician based at our G4S Deposita operations in Rustenburg
This role provides technical support and customer service by ensuring installations, repair and maintenance of devices are completed.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technical support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
ROLE RESPONSIBILITY:
Main Purpose of Position:
This role provides technical support and customer service by ensuring installations, repair and maintenance of devices are completed.
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Site Inspection, Installation and Maintenance
To ensure site inspection get done in such a way we do not have to return for a installation for the 2nd time
Ensuring installations and de-installations of ABM’s are completed
Provide training to customer of new ABM
Maintain and install docking stations
Maintain ABM’s and install new modifications
Customer Service
Collect faulty canister from cash center for repair by the service center
Perform spot fixing on site
Ensure technical call-outs are attended within time limits of SLA
Health and Safety
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/ management
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
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Competencies:
Knowledge
- Knowledge of company policies and procedures
Skills
Electrical skills
Technical skills
Communication (written and verbal)
Supporting and working with others
Delivering objectives
Driving skills
Attributes
Delivering great customer service
Sharing and cooperating
Dealing with changing circumstances
Understanding the organizational environment
Attention to detail
Work under pressure
Minimum qualification & experience
- Grade 12
- Driver’s license
- Residing in Rustenburg
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