Hospitality / Hotel / Restaurant Jobs In Western Cape : Crew Member - Burger King
Hospitality / Hotel / Restaurant Jobs In South Africa 2024Jobs In Western Cape 2024
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The Crew Member will be responsible to serve guests, cleaning and make food.
Time & Attendance
- Be on time & prepared for your shift.
- Ensure clocking in & out procedures are adhered to.
- Ensure planned/unplanned absence from work is correctly communicated to management, as per company policy.
Guest satisfaction
- Ensure each & every guest is treated like a king.
- Ensure 5 service steps are followed with every guest.
- Ensure guest complaints and comments are promptly reported to management.
- Ensure all ingredients and products are fresh and made correctly.
- Ensure all guest contact areas are kept neat and hygienic.
- Ensure every guest leaves with a smile and happy to return.
- Ensure they drive Guest trac survey responses
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Stock control
- Ensure every menu item is prepared per the recipes, ingredient quantities are correct.
- Ensure the fresh-ready system is followed.
- Ensure proper stock rotation is followed (FIFO).
- Reduce waste by monitoring stock freshness and report any issues promptly to management.
- Follow the BK® cook and discard system and/or management instructions to reduce waste
Health & safety/hygiene
- Ensure uniform is clean, in good condition and worn as prescribed
- Report any health and safety concerns promptly to management; including equipment issues
- Ensure hand wash procedures are followed at all times - be a "hand hygiene champion"
- Ensure the restaurant and work environment are kept clean and hygienic by following "clean-as-you-go"
Delivery of quality products
- Monitor raw ingredients before preparation and report any sub-standard items promptly to management.
- Ensure menu items are always prepared with the best and freshest ingredients.
- Do not be afraid to waste sub-standard produce to ensure best quality menu items offered to guests.
- Follow a culture of "fresh is best" and promote it amongst fellow team members.
- Ensure ingredient and product time management procedures are followed.
Desired Skills:
- Ability to communicate with guests and coworkers in a friendly enthusiastic and outgoing manner
- Ability to work irregular hours and shifts
- Excellent numeracy and literacy skills
- Presentable and fluent in English
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How To Apply
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