Crew Member - Burger King
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
The Crew Member will be responsible to serve guests, cleaning and make food.
Time & Attendance
- Be on time & prepared for your shift.
- Ensure clocking in & out procedures are adhered to.
- Ensure planned/unplanned absence from work is correctly communicated to management, as per company policy.
Guest satisfaction
- Ensure each & every guest is treated like a king.
- Ensure 5 service steps are followed with every guest.
- Ensure guest complaints and comments are promptly reported to management.
- Ensure all ingredients and products are fresh and made correctly.
- Ensure all guest contact areas are kept neat and hygienic.
- Ensure every guest leaves with a smile and happy to return.
- Ensure they drive Guest trac survey responses
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Stock control
- Ensure every menu item is prepared per the recipes, ingredient quantities are correct.
- Ensure the fresh-ready system is followed.
- Ensure proper stock rotation is followed (FIFO).
- Reduce waste by monitoring stock freshness and report any issues promptly to management.
- Follow the BK® cook and discard system and/or management instructions to reduce waste
Health & safety/hygiene
- Ensure uniform is clean, in good condition and worn as prescribed
- Report any health and safety concerns promptly to management; including equipment issues
- Ensure hand wash procedures are followed at all times - be a "hand hygiene champion"
- Ensure the restaurant and work environment are kept clean and hygienic by following "clean-as-you-go"
Delivery of quality products
- Monitor raw ingredients before preparation and report any sub-standard items promptly to management.
- Ensure menu items are always prepared with the best and freshest ingredients.
- Do not be afraid to waste sub-standard produce to ensure best quality menu items offered to guests.
- Follow a culture of "fresh is best" and promote it amongst fellow team members.
- Ensure ingredient and product time management procedures are followed.
Desired Skills:
- Ability to communicate with guests and coworkers in a friendly enthusiastic and outgoing manner
- Ability to work irregular hours and shifts
- Excellent numeracy and literacy skills
- Presentable and fluent in English
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- Do not pay any fee to any Recruiter.
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- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.