Senior Field Service Engineer - Alfa Laval

eg. Accountant or Accounting or Kempinski

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Job Description: Responsibilities, Qualifications, and Necessary Skills

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Service Operations Department is looking for a Field Service Engineer to be located in Cape Town, South Africa. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets!!

The position will be responsible for the Preventive maintenance, repair, fault diagnosis and on-site servicing of Alfa Laval equipment’s on board ship and Landbase installation namely Decanters, Separators and Plate heat exchangers. The Service Engineer will be required to work across the region & International - envisaged travel will be 2- 3 weeks per month.

Key Responsibilities & Objectives

The position will be responsible for Commissioning, Troubleshooting, Preventive maintenance, Audits, and on-site servicing of Alfa Laval equipment at customer site such as:

  • Commissioning and Troubleshooting High Speed separators, Fresh Water maker and heat exchangers in onboard ships.
  • Troubleshooting of Electrical / PLC controls (EPC controls, 2 touch, Basic & Plus controls) associated with Alfa Laval equipment.
  • Decanters used in food / Waste water application.
  • Executing Audits and maintenance activities related to Service agreements.



  • Training customer crew on operation of Alfa Laval equipment
  • Preparation of service / audit reports with technical recommendations.
  • Safety Conscious “Think – Act – Behave Attitude”
  • Ad hoc participation in Service projects
  • We are looking for candidates with strong problem-solving skills who work structured and quality-conscious to provide our customers with high-level of service. It is important that you are flexible, independent, robust and thrive in a very active environment with much travel activity – acting as part of a dynamic team with colleagues around the region.
  • Candidates with past Marine Industry experience and high skills in troubleshooting of High Speed Separators (PX Range, GT, Alcap types) and Heat Exchangers are preferred.
  • Should be sound in reading electrical drawings and capable of independent trouble shooting of Electrical control panels.

Workplace & Hierarchy

The position is located in Johannesburg, South Africa and the work area is mainly focused on the installed base across the South & East Africa. The position will be reporting to Field Service Team Manager located in Johannesburg.

Candidate profile

A self-starter who is hardworking

  • Customer centric approach
  • Ability to work well both within the team and independently
  • Ability to work well as part of a regional team within a matrix organization
  • Ability to multitask, work to deadlines, people oriented & thriving in multicultural environment
  • Ability to prepare high quality technical report.
  • Team / people oriented, thriving in multicultural environment
  • Dynamic, persistent, reliable and goal oriented
  • Willingness to travel and work across the region on Field Service Jobs whenever needed




  • An Engineering Graduate preferably in Marine/Mechanical or relevant technical educational background
  • Minimum 4-6 years of experience in high speed and rotating equipment's used in industries.
  • Application knowledge in food and wastewater is an added advantage.
  • Strong skills in working with Electrical, PLC and Controls
  • Strong communication skills in English, (spoken and written), are essential, along with an understanding of Microsoft Office products.
  • Driving license is required.
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