Lead Technology - Absa Group

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Lead Technology - Absa Group

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Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The BAPS Technical team within CIB Payments Technology is looking for a Lead Delivery /Technology Manager that can guide the team in strategic intent and direction.

The division provides systems and capabilities to process both Incoming and Off-Absa cross-border payments via SWIFT across 10 countries.

Our aim is to provide a consistent experience to our customers across Pan-Africa.
As a team, we continuously strive to streamline our processes and ways of working in our Agile environment and create room for innovation.

Key Accountabilities:

Product & Service Direction Setting, Solution Design & Performance Management

  • Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
  • Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
  • Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
  • Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)



  • Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
  • Collaborate across the tech value chain (ITO, Business Tech etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
  • Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
  • Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
  • Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
  • Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)

  • Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
  • Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
  • Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
  • Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
  • Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
  • Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
  • Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
  • Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
  • Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)

  • With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
  • Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
  • Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
  • Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
  • Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment




  • Set & Cascade Product & Service direction across squads
  • Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
  • Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
  • Accountable for the right people in the right teams to deliver on our tech strategy (always!)
  • Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Job Description

Critical skills and experience required:

  • 8+ years Analysis experience
  • Relevant B-Degree in Computer Science OR; equivalent level of industry certification in Technical field preferred but not essential if minimum requirements of experience & practical application is evident
  • Experience & proven track record defining enterprise wide technical strategies single / limited product / service environment
  • Experience in leading small – medium sized multifaceted teams
  • Experience as an agile practitioner and knowledge or experience of other delivery methodologies e.g. Kanban, RUP etc.
  • Excellent communication, analytical skills and decision making ability in collaborative environments
  • Excellent documentation skills
  • Ability and experience in building sustainable relationships with stakeholders
  • Technical leadership, critical thinking
  • Payment systems experience

Additional skills/experience that will be an advantage:

  • Open Source technologies (PostgreSQL)
  • MS SQL
  • AWS
  • Rancher
  • Bigdata experience (Kafka, Hadoop)
  • Azure DevOps.
  • International Payment experience


Bachelor's Degree: Information Technology



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