SPAR Group Sales / Marketing / Retail Jobs in Durban
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Full Job Description - Read Carefully
Spar Group is currently recruiting for a Senior Business Analyst - Merchandise and Marketing.
Job Summary
The role of the Senior Business Analyst is to deliver significant business benefits to SPAR through targeted Technology and Process initiatives that are aligned with the business unit strategy and objectives. The Senior Business Analyst must ensure desired business outcomes are realised through detailed documentation of the technology and process enhancements required for the business to achieve its goals.
Additionally, the role involves ensuring constant and optimal functionality of the Group IT systems by supporting system users in SPAR and within the divisions. The role demands advanced capability to design and govern solutions that respect local autonomy across Distribution Centres and retailers while ensuring national consistency. The Senior Business Analyst will also mentor junior analysts and lead cross-functional teams to drive strategic projects.
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Key Performance Areas
- Gather and document business requirements; prepare end-to-end process documentation
- Align solution designs with Enterprise and Solution Architects
- Collaborate with Project Managers to ensure accurate project deliverables and schedules
- Review and execute functional test cases; support user acceptance testing and training
- Facilitate solution roll-out and provide ongoing technical support
- Deliver Level 2 support for operational issues
- Propose and implement system changes to enhance performance and sustainability
- Assist vendors with application-related issues and manage vendor relationships
- Maintain and update system documentation in a central repository
- Ad hoc duties as required by management
Minimum requirements
- Bachelor of Commerce or equivalent relevant tertiary qualification
- At least 8 years’ experience as a Business Analyst or similar role in Wholesale and Retail
- A minimum of 5 years’ experience in Business Analysis
- At least 5 years’ experience in Retail (advantageous)
- In-depth knowledge of relevant application stack
- Knowledge of key frameworks such as BABOK Framework, Application Lifecycle (ALM), Systems Development Lifecycle (SDLC), and Program and Project Methodologies such as Agile and Waterfall
The ideal applicant will satisfy the following skills requirements:
- A high degree of confidentiality, emotional maturity, ethical values and integrity
- Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team-oriented manner
- Ability to manage multiple priorities in a fast-paced retail environment
- Must have a high stress tolerance and the ability to work efficiently under pressure
- Ability to translate business outcomes into technical requirements
- Utilising technical knowledge and analytical skills to solve complex problems
- Business process design, optimisation and review skills
- Must be collaborative, influential, and rational
- Exceptional accuracy and extreme attention to detail
- Quality-oriented and self-driven to achieve results
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