Human Resources Business Partner - Takealot

This position reports to the Head of Human Resources.

Your responsibilities will include:

• Strategic Partnering with Executive and Leadership Team
• Aligning People Strategy to Business Strategy and securing implementation of HR Strategy and policies in the business
• Advise, coach and support line managers and staff on the full range of HR functions and services, including Employee relations, Performance management, Recruitment and selection, Job evaluation, Remuneration and benefits, Induction, Learning and development, Employee wellness and Organisational design.
• being a change agent, managing transformation and change to create a competitive and sustainable business
• Undertake specific projects, in consultation with management, to facilitate HR activities and enhance customer service
• Leveraging and co-ordinating services from the rest of the HR Centers of Excellence to deliver fit-for-purpose people solutions
• Informing and influencing management decisions through data tracking, analytics, benchmarking and insightful reporting
• Managing and mitigating all people's risks and ensuring compliance with company policies and relevant regulations
• Driving diversity, equity and fostering a culture of Inclusion in Customer Service and the rest of the Takealot Group

• Proactively assist Line Management with the implementation of HR services and interventions within the business i.e. recruitment, performance management, payroll and benefits administration, induction, change management, HR projects, etc.
• Support line management in forecasting and planning for people's requirements
• Facilitate and promote employee engagement and feedback
• Provide expert advice and coaching to employees where appropriate
• Accountable for all Employee Relations within the division including representation at CCMA, ensuring alignment to the Takealot Code of Conduct and Disciplinary Code, and upskilling & supporting divisional leadership responsible for disciplinary and incapacity management.
• Facilitate appointment approval processes
• Provide management with essential and accurate HR Reporting (legislative, monthly, training, assessments, projects)
• Ensure effective record-keeping of all HR information
• Recruitment and retention of top talent for the Central Office environment
• Assess training needs and create and implement a Learning and Development plan
• Facilitate the development of training plans, execution of training and where required, facilitate training
• Manage and coordinate deliverables for an HR Practitioner

Attributes Required:

• In-depth understanding of the HR role in driving business performance
• Experience in delivery in an HR advisory capacity preferably within the Retail environments
• Ability to influence and interpret the needs of stakeholders, with a strong customer service orientation and people management skills
• Critical and logical analysis: Creative thinker with ideas that will drive efficiency and improve business processes.
• Up to date with current technology, trends and best practices in HR practices
• Organization diagnostic skills & demonstrates systemic thinking
• Attention to detail
• Demonstrates a thorough understanding of confidentiality and ability to work with sensitive information
• Ability to work under pressure in a constantly changing environment
• Ability to work with all levels of staff and management including senior/executive
• Ability to prioritize in time-sensitive environment
• Ability to act ethically and with integrity at all times
• Proactive, assertive, accountable, and takes initiative. A 'can do' attitude.
• Excellent communication, presentation, and interpersonal skills
• Good command of the English language both written and oral communication
• Good project management skills
• Up to date with current tech, trends, and best practices in HR practices
• Ability to work independently and as part of a matrix team environment

Qualifications and Experience:

• A degree in HR or a related field. A minimum of a BCom: HRM or BCom Industrial Psychology or related field
• Minimum of 5 years of working experience in a Human Resources generalist role
• Minimum 2 years of working experience in a retail, etail/ecommerce/Internet/Information Technology environment/ Call centre environment
• Proven ability to lead a team
• Proven experience in IR including representation at the CCMA
• Sound knowledge of labour laws and policies that govern the defined duties
• Excellent skills in MS Office, specifically Excel and Powerpoint and exposure to HR information systems
• Proven experience in Learning and Development, Employee Engagement and Employee Wellness